8BD Blog Entry
LEGO Marvel Super Heroes Made My Son & I Cry

lego marvel corrupted save

As a parent, I rarely have to shrug and say “I don’t know.” I’m the dad. I have answers! How is this like that? I know about it. Where does so-and-so come from? I’ll tell you. As many “whys” as my son can throw at me, I’ve got answers. But I didn’t really have an answer for the seemingly most insignificant question: “where did all of our guys go?

I still have no real answer. Not one that would satisfy a five year old.

When LEGO Marvel Super Heroes came out, I was excited. I was actually doubly-excited: for myself, since I’m a fan of comics and many of Marvel’s superheroes (referred from here on in this article as “super heroes” for inexplicable continuity). But I was also excited about LEGO Marvel Super Heroes for my son. He’s into LEGO brick sets, and has been loving the many Marvel sets that have found their way into our house lately.

I knew this game was going to be a hit. So I bought it for him for his birthday – the first real, retail video game I’d bought for my son. And he loved it. It was tough to keep us off of LEGO Marvel Super Heroes. We loved running around a digital New York and unlocking the game’s 115 characters. We oohed-and-aahed as we sunk hours into unlocking each of the Avengers, the Fantastic Four, the X-Men, and tons of others.

LEGO Marvel Kid

When Marvel fails this kid, it breaks his heart.

As my son would unlock new characters in LEGO Marvel, I’d show those characters to him in other games – namely in my old obsession, Marvel Vs. Capcom 2, and its newer incarnation, MvC3. My son would even impress onlookers at the comic store when he’d shout from across the room, “look! Super Skrull! Look! Deadpool! Look! Nova!” But, you know, times 100. Marvel characters have become as familiar as our family members around here…

“Hey, grampa Magneto’s got a comic coming out next month – you wanna check it out with me?”

“Uncle Spider-man’s on TV again! Want to watch him?”

“Hey dude, I found your cousin Iron Man under the couch again.”

But see, here’s the thing about the LEGO Marvel Super Heroes video game: it’s got glitches. I know, because the first time that our Xbox 360 froze during gameplay, I immediately googled it. I found forums of people declaring that this is just how the LEGO games are. I found others saying that certain missions never appeared for them on the map. Some said that every time they’d get to certain places in the game, it’d freeze. Others saying that the game would just freeze at intervals during gameplay. You even see these kinds of messages on Marvel’s page.

For a game that’s so great – and it really is – I’m disappointed by its flaws. I’ve been playing games for years and have never had a video game that freezes so often, that your expectation is that the game will freeze before you’re done. And when it freezes, you’ve got to restart your whole system. Then you sit through the boot sequence, start the game up, wait for its intro screens, reload your game and get back to the action. And, well, you don’t know how long it’ll be before the game freezes again.

Despite this – we powered through LEGO Marvel Super Heroes. We unlocked 113 of 115 characters. We saved Marvel legend and figurehead Stan Lee 37 of 50 times. We collected 240 of 250 golden bricks. We’d beaten the core story and were crawling our way through each of the levels again, unlocking every secret and checking every corner for an achievement. My son’s ultimate goal: to unlock Deadpool, which is basically the last character you get in the game. Since he’s used in the game as part of the side missions, my son had been asking about when we could unlock him from day-one.

Now, if you’re a video gamer, you know the dreaded warning that every game gives you to not turn off the system while the game is saving or it will result in loss of data.

Well, what about when the game freezes while saving? That’s what happened to my son. “Froze again,” my son said – but when I looked at the screen, my heart sunk. I saw the saving icon in the corner of the screen, as frozen as the game. Without a breath in my lungs, I reset my system and restarted the game.

LEGO Marvel Corrupt

Left: The autosave warning. Right: Our save file after the game froze while autosaving. Also, Deadpool.

This all seems so petty to the average non-gamer. But just think – what if that thing you love to do with your kid was needlessly broken? What if the new swing at the park would be alright for a couple of minutes, but then dump you off of it as it came to a screeching halt? How many times would you get back onto it? What if you went to see a new movie, and 10 minutes into the movie, it just stopped – and the theater staff simply rewound it a little, played it for awhile longer, then stopped it again? And what if, for a small portion of the people in attendance, they’d just be removed from the theater and told that they’ll start the movie over completely (at their leisure!) – and that there’s no promise they won’t have to stutter-step through the movie (and possible start over) again? There’d be refunds, I’m guessing.

They say that the definition of insanity is doing the same thing over and over and expecting different results. But not to a kid. To my son, playing LEGO Marvel daily and expecting it not to freeze up again is hope. Hope that somehow, it’ll just work itself out. I watch my son reset the system, play again – and when it freezes, he shrugs and starts over. Sometimes, while the game restarts, he asks if we lost our progress again.

Look, making a video game is a complicated thing. I watched the credits for LEGO Marvel. There are literally hundreds of people that worked on the game. But I don’t know how a publisher could be told that the testers playing the 11th hour product encountered this many glitches and freezes, and still put the game on shelves for consumers to buy. Sometimes, it happens, I suppose. And these days, video game publishers can patch their games after release. But in LEGO Marvel, these glitches live on.

After that last game freeze, I told my son that we lost all of our stuff. “What stuff,” he asked. “Our guys, our gold bricks, all the levels we did,” I replied. And he asked, “where did all of our guys go?”

LEGO Marvel Character Select

Starting over. Lots of empty slots.

I had no real answer. I told him that sometimes, video games make mistakes. And all the freezing, it was the video game making mistakes. I didn’t know what else to say, so I started explaining how the game makes a save file and if the game freezes while adding to that file, it can mess up the file. I explained that there’s nothing we can do to get our stuff back – but we can play it all again. I sold that with the tone of my voice as an acceptable option.

He buried his face into my shirt because he didn’t want me to see him crying, but I felt him sniffle against me. It made me tear up also. I wasn’t sad about having to replay the game – that was probably the best part: the game was still here! All that fun we had unlocking guys and playing levels…we could do it again! But, I got tears in my eyes because I just didn’t have an answer for my son. I’m the dad, the one with all the answers, and I didn’t have a fix. Our “guys” didn’t go anywhere. The game just forgot we earned them. Maybe I should have just said that.

But all that freezing…we’d have that again too. And we wouldn’t know if the game would freeze while saving again and corrupt the save file. Again. The upside was that Microsoft offers a bit of cloud space, so we could keep a backup saved there just in case it happened again. But who wants to have to play, assuming that their game will implode on them and delete their progress? A backup’s a good option, but it’s an unprecedented need for me in the gaming world.

We started replaying the game. It’s still fun. But the first time we opened the character select screen, we stared at just under 115 empty slots. “Darn it, we don’t even have….him,” my son said as he hovered his cursor over one of the slots. His former excitement knowing all of the heroes’ names turned into a blank screen and a loss for words.

“Dad, we’re gonna unlock Deadpool,” my son tells me. This time, I hope we do.


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Author: Zach Rosenberg View all posts by
is married and has one son. You can also find his writing on The Good Men Project and The Huffington Post, and HLN. He is an avid gamer, rides unicorns, and loves rainbows.
  • Steve

    My 6-year-old and I love this game. There’s got to be cheat code or something you can put in there to unlock a few guys.

    • http://www.8bitdad.com Zach Rosenberg

      There are definitely cheat codes. I thought about entering them this time around to unlock guys we’d gotten before, but I think if you do that, you’re never able to get to 100% completion because when it tries to unlock guys legitimately, then it sees a guy already unlocked and doesn’t bump up the percentage. Or something. I’d seen that in a forum.


        It should have been patched and to never run into this problem again i say you should get a steam account then the game on steam then a steam console this data cannot glitch. i have steam on my macbook pro with Lego Marvel SuperHeroes and i haven’t ran into any problems except for a crash when the game is launched

        • http://www.8bitdad.com Zach Rosenberg

          I actually do have Steam, but haven’t gotten LEGO Marvel on it (though it’s tempting – it’s been like $5 recently!)…

  • Michael

    Hey all you dads out there! Looking to get your cell phone videos turned into something awesome! I really hope you enjoy this. As a father, I think this is a wonderful product and thought you might think so too.


  • Melastik Bintang

    my son still not interested with cartoon….

  • Tom

    My son and I enjoyed playing this game a lot on PC. He is 4 and has a few alternative names for the characters:

    Black Weirdo (Black Widow)
    Forkeye (Hawkeye)
    Neville (Deadpool)

    He used me to farm lego bricks and characters for him when he was asleep and would ask me who I had unlocked for him each morning :)

    Our 67%, over 60 hours game save game got corrupted and it was a bad 30 mins before I realised I could download a 100% completed game. He was over the moon playing all the characters – which was his main interest as he didn’t really understand the story.

    • http://www.8bitdad.com Zach Rosenberg

      Well, there definitely needs to be a superhero named Neville.

    • Kevin

      Mine calls Hawkeye “Hulk Guy” and he also enjoys rescuing the Stan Leader.

  • The_Older_Brother

    I stumbled over this article while trying to fix the save file. After reading it and seeing your son’s willingness to start over, I showed it to my little brother. As soon as he finished reading it, he picked up the game and said, “Let’s do this again.”

    • http://www.8bitdad.com Zach Rosenberg

      Triumph! It’s not a bad game. We actually got to 100% and then my son accidentally deleted the save file, so I copied the cloud back-up (hah, I learned!) and we’re rolled back to like 90%. It’s all of the races I didn’t want to do the first time around…ready for me to do again!

      Glad our frustration with it led you to find some peace in starting over!

  • nikko

    You no i had the same problem this morning i only need about 5 more charachters i was happy had all the red bricks the gold bricks im 13 i played it for 4 days straight and not im stuck on the mission with hawkeye and black widow but this story got me to put the disc back in and not the 4 slots that are saved im doing all of em i just hate that i have to get the bricks back

  • Leoepicdriver1000

    Yeah I sort of lost my progress cause I wasn’t paying attention to the keyboard I clicked the up arrow then space and I pressed slot 1 and also me and my older brother decided to leave the computer on all night to see if it will load cause it was taking forever and when we get up we are gonna see if its loaded if it has not
    Loaded it’s definitely broken so we will report it and see if it will fix the the game

  • jordan

    I now how to unlock deadpool

  • jordan

    Deadpool is unlocked by getting all the dp red bricks

  • Primoz


    Does anybody know, why does xbox reset when picking up a bicycle, car,…
    My son and i got 82 % of the game, have 230 golden bricks and all accept 2 characters.
    Till now everything was o.k.
    Now every time we want to pick up as mentioned a car or other vehicle the console turns down.
    We tried with our saved progress on other xbox, but it happens the same.

    Any experience about this?

    • http://www.8bitdad.com Zach Rosenberg

      Yikes, I have no clue! Sorry you’re running into that problem.

  • https://www.facebook.com/HeatherMartin1985 MissConfused

    Everything you said sounds wayyyy too familiar, except we are on a playstation3… I am super mad cause we beat the game… got to the end after so many hours of playing.. and while we were playing, and in the end of each level battling the bad guys, it would always freeze so we would have to turn off console and restart everything.. super frustrating but we can handle it… what I can’t handle is the fact that we went to go play through the levels again to do all the things we couldnt do the first time around because of not having the proper characters that you dont have until beating certain levels, to realize the entire saved file or whatever you call it, is gone, totally gone! everything we worked so hard for, gone! I don’t understand how it can just up and disappear after so many times of going back into it and playing either free play or playing levels over… like how does it disappear and is there a way of finding it/getting it back?? i am so super frustrated and kinda new to the whole gaming world… as is my son who is almost 5.. I got it for him and realized I like it just as much, if not more than him.. but not if the shit keeps disappearing with no warning… can anyone help my son and I figure this out?? do we really have to start all over again??

  • Goddamnit

    Fuck you Telltale Games. My son accidentally started a new game and it deleted the previous save. Why the fuck are we limited to saving to one slot and why the hell are there no backup options. Fuck Lego and Telltale Games, and the horrible, atrocious game mechanics/flying controls in this game. Now my son is crying and I’m furious that I have to restart another save file and grind out our prior progress.